Legal Documentation

PairUp by PrepMaster

Privacy Policy

Effective Date: February 3, 2026

1. Information We Collect

Account Data: Name, email, and password when you register for an account.

Learning Data: Course progress, quiz results, assignment submissions, and instructor interactions.

Payment Data: Handled securely via our payment processor (Shopify/Stripe). We do not store full credit card numbers on our servers.

2. How We Use Your Information

  • To provide and manage your subscription and course access.
  • To analyze platform usage and improve our educational content.
  • To communicate important service updates and promotional offers.

3. Data Retention

We retain your personal information as long as your account is active. You may request data deletion at any time by contacting our support team.

Terms of Service

1. Subscription Services (PairUp Plus)

Access: A subscription provides unlimited access to designated courses for a monthly or annual fee.

Billing: Subscription fees are billed at the beginning of the period and automatically renew unless cancelled by the user.

Pricing: We reserve the right to change fees with a 30-day prior notice.

2. User Accounts & Security

One Account Per User: Sharing your account credentials with others is strictly prohibited. Detection of simultaneous logins from different locations may lead to immediate account suspension without a refund.

Responsibility: You are responsible for all activities that occur under your account.

3. License to Content

All content provided on PairUp is the proprietary property of PrepMaster. We grant you a limited, non-exclusive, non-transferable license for personal, non-commercial educational use only. You may not record, redistribute, or resell any part of the service.

Refund & Cancellation Policy

1. Subscription Cancellations

You may cancel your subscription at any time through your account settings.

Access will remain active until the end of the current paid billing cycle. No partial refunds are provided for the remaining days in a cycle.

2. Refund Policy (7-Day Window)

New Subscriptions: You are eligible for a full refund within 7 days of your initial purchase, provided you have viewed less than 20% of the content and have not downloaded any supplemental materials (PDFs, etc.).

Renewals: Automatic renewals are non-refundable. Please ensure you cancel before the next billing date.

3. Single Course Purchases

Full refund available within 7 days of purchase if the content has not been substantially consumed (less than 20% progress).

Academic Honor Code

By using PairUp, you agree to the following:

  • You will complete all assessments and assignments using only your own work.
  • You will not share quiz answers or exam solutions with others.
  • You will not engage in any activity that dishonestly improves your results or affects the results of others.

Contact & Business Information

Company Name:

PrepMaster

Address:

8F, 874 Eonju-ro, Gangnam-gu, Seoul, South Korea

Email:

info.prepmaster@gmail.com

Business Registration Number:

154-87-03080